At SCOTT SERATTE GOLF CARTS LLC, we are committed to delivering our products to customers in a timely and efficient manner. This Shipping Policy outlines the details of our shipping process to ensure a smooth shopping experience. Please read this policy carefully before making a purchase.
1. Shipping Zones and Destinations:
We offer shipping within the United States and the world at large. If your location is not within the specified regions, we regret to inform you that we currently do not ship to your area.
2. Shipping Methods and Timelines:
2.1. Shipping Methods:
We use reputable shipping carriers to deliver our products. The available shipping methods may include standard ground shipping, expedited shipping, or any other method deemed appropriate for your location and the product.
2.2. Shipping Timelines:
The estimated delivery time for each order may vary based on the shipping destination, shipping method, and product availability. Once your order is confirmed, shipping takes 5 to 7 days. Please note that unforeseen circumstances or delays beyond our control (e.g., weather conditions, carrier delays) may affect delivery times. We strive to keep you informed of any such delays.
3. Order Processing Time:
We aim to process and ship orders as quickly as possible. Most orders are typically processed within 5 business days after payment confirmation. However, please allow additional time during peak seasons or promotional periods.
4. Shipping Costs:
Shipping costs will vary depending on the shipping method selected, the destination, and the total weight and dimensions of the package. The shipping cost for your order will be displayed during the checkout process before you complete the purchase.
5. Order Tracking:
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your package. Please note that it may take some time for the tracking information to be updated after the package is shipped.
6. Shipping Restrictions:
Certain products may be subject to shipping restrictions or regulations in some regions. If your order contains restricted items, we will notify you, and the order may be canceled or modified as necessary.
7. Undeliverable Packages:
If a package is undeliverable due to an incorrect or incomplete address provided by the customer, or if multiple delivery attempts are unsuccessful, the package may be returned to us. In such cases, we will contact you to arrange for reshipment or process a refund, excluding shipping costs.
8. Customs and Import Duties:
For international shipments, customs duties, taxes, or other import charges may apply. These charges are the responsibility of the recipient and are not included in the product or shipping prices. Please check with your local customs office for more information on applicable duties and taxes.
9. Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at:
Thank you for choosing SCOTT SERATTE GOLF CARTS LLC for your golf cart needs. We hope you enjoy your shopping experience with us.